White screen on login PayPal app, Pixel 6, Android 12

Velcorn
Contributor
Contributor

Hey everyone,

 

since quite some time I haven't been able to login in to PayPal on my phone. After entering my credentials, I can briefly see a prompt for SMS verification pop up but then it just goes to blank and doesn't load anymore. I've tried clearing data, disabling 2FA, changing password etc., but nothing helped. Any advice?

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1 REPLY 1

Renuka3
PayPal Employee
PayPal Employee

Hi   @Velcorn 

 

Welcome to community.

 

 

I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.

 

Renuka.

 

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