Where is the shipping calculator ?

selliott1
Contributor
Contributor

Spent an hour so far trying to find the shipping calculator. Can anyone tell me where it is now ? The archived answers to this question are all over 5 years old and are incorrect. Call in doesn't work, messages are a huge waste of time. 

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4 REPLIES 4

khurasanminis
Contributor
Contributor
PayPal apparently doesn’t allow us to change shipping anymore. Utter trash customer service.
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selliott1
Contributor
Contributor

After receiving no help from PayPal (no phone calls or chat are accepted now) I kept looking and looking.

 

I finally found the shipping calculator here :

 

Pull down top left user account icon

Select Account Settings->Shipping->Shipping Calculations

 

It should be under Tools where the PayPal buttons are but for some stupid reason they hid it there.

 

 

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PieceandLove
Contributor
Contributor

I am looking and looking too. I know I set it up before, then changed it, and now I can't find it again. These directions don't work for me. My account icon is in the top right, and the things I see are 'Your Profile' and 'Account Settings'.  There's no shipping or shipping calculations anywhere in there. I am so frustrated. 

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PieceandLove
Contributor
Contributor

After combing through my browser history, I found it. Putting the link that is working as of today here, in case it will help someone else. It is really absurd that this isn't easier to find.

 

https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_profile-shipping

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