Where can I find my merchant ID? I checked everywhere...

naderk
Contributor
Contributor

I have checked here paypal.com/myaccount/profile/ under account options, but it is not there.

Thank you for your help.

Login to Me Too
6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@naderk 

 

Click on settings (cog next to log out) > and its on the left side of that page under account options.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

naderk
Contributor
Contributor

It should be here, but it is not.

Image 2023-08-12 at 11.09.40 AM.jpeg

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@naderk 

 

Strange, its on my personal account I just checked.

Also on your countries website I found this.

https://www.paypal.com/si/cshelp/article/how-do-i-find-my-secure-merchant-id-on-my-paypal-account-HE...

 

Think you may have to contact customer services on this one to ask why and if you get an answer update us on here? 

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

naderk
Contributor
Contributor

Thank you for your help. I was trying to contact customer support, but all I get is the chatbot, and agents are never available.e.

Login to Me Too

naderk
Contributor
Contributor

I received a reply from support. It seems the Merchant ID is only available on accounts that were created from 2018. Since mine was created in 2013, I don't have it. I would need to update to a business account to receive the Merchant ID.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@naderk 

 

Interesting, thanks for the update.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.