VAT breakdown on receipt is wrong!

HH011
New Community Member

hello, I have a business PayPal account. When someone buys a product via my site, the PayPal receipt breaks down the VAT incorrectly. (ie. It includes the postage as a VATable item and therefore it's different from the receipt my customer receives. How do I change the settings on the PayPal account?

@VAT @VATbreakdown

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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @HH011,

 

Thank you for posting in the Community. I understand how important it is to have this updated right away. You can find the steps to edit the tax rates in your PayPal account here.

 

I hope this helps!

 

- Marina

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