Tracking numbers problem

[prasa26]

Hi . I need help .Im in philippine .but my product where house in china .Im selling customized product using my website for USA clients . My question is when im ship items tracking working to China to USA but im in philippine and also my paypal is philippine .can i upload these tracking numbers to the paypal .because of tracking start country is different ?

[PayPal__Jyoti]

Hello @prasa26 

Thanks for visiting PayPal's Community Forum.

I do understand that you have issue with your tracking number. Even though your shipping origin is in the Philippines and your PayPal account is based there, you can still upload tracking numbers for items shipped from China to the USA on PayPal

In case you need further help, you can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti


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