Shipstation keeps verifying and changing customer address. How do I stop?

cahoca
Contributor
Contributor

We use the Paypal merchant system for our website www.lostakey.net In Shipstation when an order is imported from our Zen Cart based website, Paypal automatically checks/verifies the customer address and then CHANGES IT. Our customers are upset that we change the shipping address that they used to create an account with us. How do I stop this from happening?

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1 REPLY 1

cahoca
Contributor
Contributor

I should add to the question that I contacted Shipstation about this and they said Paypal is doing this and they cannot stop it.

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