Hello, @JRB60. Thanks for taking the time to add your concern here on the PayPal Community Forum. Please check out https://www.paypal.com/smarthelp/article/faq4516 for information that may be helpful.
If you haven't done so already, please log off from everything on your computer, delete the cookies and temporary internet files and re-start your system. This often helps resolve situations such as the one you have described.
I hope this is helpful. Thanks for being a part of the PayPal Community!
Sincerely,
Michael
PayPal_Michael
