Revise invoice number sequence?

susanjb
New Community Member

Where do I revise the invoice number sequence? Previously, I changed the sequencing prefix at the beginning of every year (SH24-0088) ... but cannot find the location of edit box this year. They must have moved it. 

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2 REPLIES 2

PayPal_Meghan
Moderator
Moderator

Hello @susanjb

Thanks for joining the PayPal Community Forum to post your question! 

I understand you'd like to update the invoice number sequence, and I'm sorry it's more difficult to locate now. If you're using the new version for creating invoices, it'll show at the very top left of the invoice screen when you're on a desktop. You'll see "Invoice No. SH24-0088" for example, and then below that, you'll click on Edit. If you select to use the old version, which is available through March 31st of this year, it'll still show on the right of the screen under your business information. 

I hope this helps! 

- Meghan


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Snapbug
Contributor
Contributor

I need help with this also, but there is no edit button on my recurring invoices. It's just using one of my old invoice number and incrementally increasing them on any invoice I send... never giving me an opportunity to change it anywhere that I can fine. This is truly messed up. I don't even see the invoice number until after I've sent the email to the customer and the invoice number is incorrect. It really make us look unprofessional and like we don't know what we are doing, which we don't, because PayPal has made it so complicated.

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