Reference Transaction approval and Get permission to Create Merchant Billing agreements

Christa2813
New Community Member

I have integrated my Paypal account on the Mastermind.com platform, but am not able to process any transactions.

My account is fully verified and I have used it before on Shopify and had no problems.

However this is the response I received from the Mastermind support:

"Unfortunately, you must be approved for "Reference Transactions" when using PayPal as a Payment Gateway on your account as well as being permitted to create "Merchant Initiated Billing Agreements" or else the payments will not process."

 

I have sent numerous messages to Paypal support and have tried to phone them with no success - answering machine. 

 

I am in South Africa and do not know how to get help or any assistance.

 

Please - does anyone know what I can do to have this resolved.

I do not even know what it means to get "approved for reference transactions" or what "permission to create merchant initiated billing agreement" refers to.

 

Thank you for your help in advance!

 

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1 REPLY 1

kevindspicer
Contributor
Contributor

Hello

I have the same problem  as you described.  Has the issue been resolved?  MM has not been any help to me?

thanks

Kevin

 

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