Questions on PayPal Balance, PayPal Credit for multiple items, paying PayPal with American Express.

Temp20231015q
New Community Member

1) Where can I see where my 'PayPal balance' has come from?

2) I have some PayPal credit for three items. Two of them are set up to receive monthly installments so no interest is applied. The third needs to be paid off before December this year so no interest is applied. How can I pay off specifically just that one item in full?

3) How can I use an American Express Card to pay off PayPal Credit? Can I set up PayPal credit to automatically draw the required amount from PayPal balance?

Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Temp20231015q

Thanks for joining the PayPal Community! 

I understand you'd like to learn more about your PayPal balance, and how to make specific payments towards PayPal Credit. I'm sorry your current payments are not being applied the way you wish. I'll be happy to guide you to the answers you're looking for. For your first question regarding how to determine where your PayPal balance has come from, I suggest creating an Activity Download that is for only Balance Affecting transactions. You can learn how to create an Activity Download on our Help Center here: How do I download a statement report of my PayPal transaction history?

For your questions about PayPal Credit, I recommend that you reach out to PayPal Credit directly. You can find their contact information in this Help Center article: How do I make payments on my PayPal Credit account?

I hope this information helps you find the answers you're looking for! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.