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Pending transactions

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CrankyHobo
Contributor
Posted on
PayPal chat bot is sending me in circles
3 REPLIES 3

Pending transactions

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kernowlass
Esteemed Advisor

@CrankyHobo 

 

ok, but as you haven't actually stated where your transaction is pending hard to advise.

 

Pending where?

pending echeque TO your paypal balance from a buyer?
pending IN your paypal balance for an Ebay sale as a new seller?
pending IN your paypal balance for an off-Ebay sale as a new seller?
pending TO a company with you as the buyer?
pending / unclaimed to a seller?
pending / unclaimed with a cancel option to a seller?
pending withdrawal to your bank account?
pending adding funds to your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.

Pending transactions

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CrankyHobo
Contributor
I've got 2 "pending" pay in 4 transactions, the chat bot says I have to ask the merchant to cancel my purchase but the merchant can't see my transactions 🙄

Pending transactions

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PayPal_JonK
Moderator

Hi everyone! Thank you @kernowlass for getting this thread going. We appreciate all the time you lend on our forum. 

 

Hello @CrankyHobo, welcome! I can understand trying to get to the bottom of pending Pay in 4 transactions can be a bit frustrating. If you the merchant is having issues seeing the transaction on their end, you might want to reach out to our Customer Support to check the status of the transaction. There may be an issue with the transaction if you haven't started the completed the first payment of the payment plan, but our Support teams should be able to get to the bottom of it. 

 

Good luck!

 

 - Jon K


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