Paypal voided a shipping label - Package dropped at UPS

agneha
Contributor
Contributor

Hello, I sold something worth $130 to a customer on paypal using G&S. I printed a shipment label for UPS using Paypal too. I dropped it off with UPS two days ago. It now shows shipment cancelled. UPS said that they never received the scan because Paypal voided it. I do not have the package and the UPS customer service says they could never scan it. What should I do?

 

When I try going to resolution center, it just shows me that there is an error in filing a problem. 

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi agneha, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!  


Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

 

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