Paypal reward

[Aiena03]

Why cant I received my October paypal reward

[PayPal_Ayesha]

Hello @Aiena03,

Welcome to the PayPal Community Forum and Thank you for posting! 

I understand your concern about the PayPal offers. If your account was eligible for an offer, you will be receiving an email with additional details. Once you follow the process after going through the terms and conditions, you would receive the reward. We appreciate your interest in PayPal offers and encourage you to stay tuned for future offers. If you 

Regards,
Ayesha

[spyrofan]

i got a email saying this Your $8 welcome back reward is waiting  We’re ready when you are. Log in now and collect $8.

You don’t know what you’ve lost until it’s gone. Even if it’s just $8

Come back and get $8, before it’s too late. This offer ends on 10/31/22 so log in now!

anyone knows why it didn't go through when i tried to it came back with this message 

We seem to be having some trouble.

You may have claimed this offer already or are not eligible for this promotion.

[Paul_John]

Why can't i recieved a $5 rewards?