Paypal does not process payment

OlenaKurta
Contributor
Contributor

Good day

I use Elementor to put Paypal payment button to a website.

It's required that currency to be indicated in parameters of the button.

It's EUR. When a customer has an account with the bank and debit card in other currency Paypal does not process the payment.

If the currency of the button and currency of the bank/card are the same all work fine.

How can a resolve that payment to be processed irrespective of the currency of the bank acc/card?

Thanks! 

Login to Me Too
1 REPLY 1

PayPal_Dian
Moderator
Moderator

Hey @OlenaKurta, 

 

Welcome and thank you for posting here. I understand that payments that have funding sources in a different currency as Euro's, are not processed. I can imagen that this is frustrating. Please contact us through the next link. Here we can offer you all integration options and help you fix any issues you are having. 

 

I hope we can help you to get this resolved. 

 

Dian 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.