Paypal Credit payment Declined

Derankincoming
Contributor
Contributor

I was trying to pay for a flight ticket with Paypal Credit (monthly payment) and got this message "

After our analysis we have determined that in your case the information we received doesn't allow the provision of e-money with installment payments. The decision on your request is based on an automated procedure." Is there any way that i can use monthly payment or where does the problem lay.

Thanks.

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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @Derankincoming,

 

Thank you for posting your question in PayPal's Community Forum. I'm sorry to hear that you were unable to complete a purchase using PayPal Credit. Based on the message you received, it sounds like the decline occurred through Synchrony Bank. I'd recommend reaching out to their Customer Support team by using the contact options here

 

I hope they can provide a bit more guidance on your issue.

 

- Marina

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