Payment page hangs on Mac, Any tips?

Cs2021
New Community Member

On my Mac desktop, When I press the "Make A Payment" button on the Summary page, the payment page hangs and does not load...

I end up having to make my payment on my iPhone.

I am sure there is something preventing the payment page from loading but I do not know where to start.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Cs2021,

 

Welcome! Thanks for that information, I'm sorry to hear you're running into some issues making a payment. Since you're able to make the payment on your phone and not on your Mac, it sounds like this could be a simple browser issue. I would recommend clearing out your browser's cache, cookies, and browsing history. If you're still running into issues after that, I would recommend trying a different browser all together. 

 

Good luck!!!

 

 - Jon K


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