Payment hold

AFoamPillow
Contributor
Contributor
My electricity and internet is getting shut off due to a hold and my wife needs the internet and electricity to work from home. I’ve been using this card to build my credit as well as help us out of a rut.
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4 REPLIES 4

PayPal_JonK
Moderator
Moderator

Hello @AFoamPillow

 

Welcome to the PayPal Community. I can certainly understand how difficult of a time this must be. I would recommend reviewing the steps to Release a payment hold here. If those don't apply to that transaction that's on hold, I might recommend reaching out to our Customer Support teams for further assistance on this one. 

 

Good luck!

 

 - Jon K


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AFoamPillow
Contributor
Contributor
Ya no this is for PayPal credit wife is going to lose her job over this we made a payment and they put a hold on our funds for a month cuz we made a big payment I’ve made multiple payments high payments no holds this one was also way less than my other payments.
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PayPal_JonK
Moderator
Moderator

@AFoamPillow, thank you for clarifying your concern. In that case I would recommend reaching out to PayPal Credit's Support if you haven't already. They would be best equipped to handle this kind of concern. 

 

Best wishes, 

 

 - Jon K


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AFoamPillow
Contributor
Contributor
Oh I have the manager basically told me to **bleep** off and go read the terms of service. And hung up on me.
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