PayPal pay 3

aimeej1
Contributor
Contributor
I’ve been using pay pal pay 3 for ages with no problems, until now. It’s not coming up as an option, apparently coz I had a negative balance, which is now sorted. They said I’ll get it back but can’t tell me when. Anyone else had this problem? If so how long will I be without it? Tia Aimee
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4 REPLIES 4

PayPal_JonK
Moderator
Moderator

Hello @aimeej1

 

Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear Pay in 3 hasn't been available recently. Unfortunately, there isn't an exact method of being able to say when Pay in 3 is going to be available again or if it isn't. Ultimately, that decision is left to our security system which monitors and reviews every action and transaction in our system. There are certain transactions where it may not be available, which can be found here, however you should see it become available when its eligible and our security system approves it's usage. 

 

I hope that helps, and I hope you're able to use it again soon!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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colinb_84
Contributor
Contributor

 

Anyone else had issues with this of late? To keep it short, I've used the Pay in 3 installments thing for a couple of years or more now. I've made probably up to 30 purchases this way, most being via eBay. I've not once been late with a payment and pay off perhaps 90% of my purchases days if not weeks early.

 

A couple of months ago it seemed to just stop being an option for me. It doesn't show when I check out on eBay any longer, just PayPal Credit which is a totally different thing. I have tried other sites that used to give me the option but it's the same thing with them, and so not just an issue with eBay as I originally thought might be the case. I just don't see the option any more.

 

Can anyone tell me why this might be the case? Considering I've never misused the service or been late with a single payment, it's really frustrating to suddenly not be able to use it any longer and also to have no explanation why. Just to note, I did speak to a PayPal agent some weeks back who gave a rather confusing and generic answer, but basically said there were no issues at all with my account, which I already knew, and that they haven't taken the option from me. But didn't really explain why I could no longer see it when checking out and the situation hasn't changed since that conversation.

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Cafe32
New Community Member

Tried to pay for something in Pay in 3 but it didn't seem to happen - is this common folks - is it the seller or is it something I didn't click. Can't get an answer out of Pay Pal

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Rosroza8
Contributor
Contributor
Same but the worst thing is PayPal charge my account but no confirmation from Argos about purchase
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