PayPal mobile app keeps on crashing

Knobby1968
Contributor
Contributor

Hello, every time I open up my PayPal mobile app it keeps crashes this is on my S21 Ultra and my Samsung galaxy S8+ I have done all the actions needed clear cache, uninstall app update PayPal app do a Samsung update etc etc and nothing works can anyone help me 

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@Knobby1968 

 

All I can advise is this......

 

How to fix apps that keep crashing on Android
 
  1. Force stop the app. The easiest way to fix an app that keeps crashing on your Android smartphone is to simply force stop it and open it again. ...
  2. Restart the device. ...
  3. Reinstall the app. ...
  4. Check app permissions. ...
  5. Keep your apps updated. ...
  6. Clear cache. ...
  7. Free up storage space. ...
  8. Factory reset.

Advice is voluntary.
Kudos / Solution appreciated.
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Knobby1968
Contributor
Contributor
Hi many thanks however I've done all of those things and I still can't get access to my PayPal via my mobile phone or tablet anymore suggestions will be very useful
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Knobby1968
Contributor
Contributor
A factory reset won't that blank everything and I'll have to start all over again
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FiB62
New Community Member
I'm having the same issue, on both my personal and my work phone mobiles. Also done everything the help pages recommend and not fixed it. Did you find a solution?
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csgcon
Contributor
Contributor

Same here, the PayPal app keeps crashing on my Samsung Galaxy Z Flip 3 for the past few weeks. I've done everything suggested on this board multiple times: clearing cash and then clearing data, uninstalling, restarting phone, reinstalling most recent app version. Nothing works. Is there any bugfix coming?

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VickeryAlan
Contributor
Contributor

My PayPal app opens but the PayPal business is doing what's mentioned.

I asked it to send me a verification code by text and as soon as I do the code screen opens for about a second then the app closes 

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