PayPal credit refund

Hoop55_
New Community Member
I recently paid for something via PayPal credit and got a return to PayPal credit. After receiving the refund I had my balance in full plus the refund that was snowing as minus on the account. I have no paid for something else with PayPal credit but am still shown the original refund as a minus in my account and have to pay the amount of my new purchase. How do I access the minus amount?
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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Hoop55_,

 

Welcome to the PayPal Community and thank you fir your post!

 

I do understand your concern with this. It sounds like your refund may not have cleared yet. 

 

Refunds typically take 7-10 business days to reflect on your PayPal Credit balance. For further details, please click here.

 

I hope this helps!
 

- Rachel 

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