PayPal credit not showing up as payment method.

MGrose2018
Contributor
Contributor

My paypal credit account isnt showing up on websites to use to purchase things at all. I recently just got off of the customer support line too, I have no restrictions or limitations on my account or paypal credit account. How or where do I go from here to purchase things with paypal credit?

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6 REPLIES 6

PayPal_Ayesha
Moderator
Moderator

Hello @MGrose2018,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that PayPal Credit is not reflecting as payment method during check out. Please be advised that each time you make a payment from your PayPal account it goes through a series of filters to determine how much risk may be involved in that transaction. If the system deems a transaction to be at high risk, then it may limit the funding options that are available or block the payment from going through altogether. It sounds like this is what you may be running into here. This might be the reason why PayPal Credit is not showing up for the purchase.
 

Regards,
Ayesha


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Anonymous_User
Not applicable

I'm having this issue and I was told there was a "limitation" on my account so someone removed it for me. PayPal says this should fix my issue but we'll see in a couple days since it needs to refresh. You should ask again about the "limitations" because no one told me until I talked to multiple reps.

 

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lawdawg10
New Community Member

Some sites don't make it clear that you're setting an "automatic payment" (not necessarily a recurring payment, but a standard payment for that site).  Your list of payment accounts available to be selected for "automatic payment" is controlled from within your PayPal account.  Check Settings --> Payments --> Automatic Payments --> Manage Payment Methods.

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Temp20240601
Contributor
Contributor

I'm having the exact same issue. My paypal credit is not showing up as a payment option on ANY website. I've called 3 times and they state I have no limitations I have more than enough credit, and my account looks good. Everytime I call they state it's a Paypal credit issue and transfer me, then Paypal Credit says it's a Paypal issue and transfers me back. Then Paypal will leave it at well it's the merchants fault. EVEN THOUGH I have used Paypal credit on that merchants website 3 months ago. I'm lost on what to do at this point.

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Mariiamgueye
Member
Member
Hello, Im having the same exact issue, were you able to fix this? Thank you so much
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PayPal_Shradha
Moderator
Moderator

Hello @Mariiamgueye,

 

Thanks for visiting PayPal's Community Forum. 

 

We are sorry to hear that you are not able to use PayPal credit as payment method. Kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

 

Hope this helps you in resolving your issue!

 

Warm Regards,

Shradha

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