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PayPal Credit Error: Application Keeps Insisting I'm Using a PO Box

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ddw_119
Contributor
Posted on

Hello,


For days, I have been attempting to apply for a PayPal Credit, but every time I submit the application, I am returned to the home address section with the error message: "There's a problem with some of your information. Please review and try again."

 

And then: "Your billing address is where you receive mail. Please use a physical address; we can't accept P.O. boxes."

 

I have never in my life had a P.O. box and the address that I am using is indeed my home address. I contacted PayPal support through email and, essentially, got a response pointing the finger at Synchrony Bank and my case was immediately closed.

 

This is extremely frustrating, as there is an item on eBay that is out of my price range but I would be able to easily pay it off over 6 months. This same thing happened to me last year and I can see that it is a common problem. Has anyone figured out a workaround?

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