PayPal Credit Direct Debt Error

lvl60mage
Contributor
Contributor

I have direct debit set up for my PayPal credit account and for it to take minimum payment each month.

However, this month I had already manually paid a lump sum off the PayPal credit and it said no minimum payment to be taken this month yet I've been direct debited a minimum payment that is also double what the minimum should be. I need this money back into my bank account ASAP.

 

Can this be reversed?

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1 REPLY 1

PayPal_Craig
Moderator
Moderator

Hi @lvl60mage

 

Welcome to the Community! 

 

We should be able to refund the payment once you have made the minimum payment on your monthly statement. 

 

Please contact our PayPal Credit team here so we can assist you further. 

 

Hopefully, this helps! 
 

PayPal_Craig

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