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PayPal Credit Changed My Payment Due Date?

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jack_mord
Contributor
Posted on

For years my BillMeLater / PayPal Credit bill has been due on the 21st of each month.. usually I pay on the 20th... so today I logged in to pay early and notice that at some point in the last month they changed my payment due date to the 19th.. which means I missed my payment, and assume, unless there is some correction, that I will be charged interest. Has this happened to anybody else? 

8 REPLIES 8

PayPal Credit Changed My Payment Due Date?

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Temp20210802b
Contributor

This just happened to me today August 2.  My due date has always been on the 4th of every month but is now due on the 2nd. I made my payment in time but I had no idea they changed the due date. It's a good thing I went on PayPal today to look at a transaction or else I would have made my payment on my usual due date and would've been charged with a late fee. I did get an email last week from PayPal that alerts me to an upcoming payment but I didn't look at it as I get them every month. I did say due on August 2. I think they should have sent us an email specifically saying that your due date has been changed. Sounds to me like they were trying to pull a fast one one people to get an extra 40 dollars.

PayPal Credit Changed My Payment Due Date?

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jack_mord
Contributor

It wouldn't surprise me one bit! I get those email reminders too, but like you I never read them because I already had my own reminders set up... the change of due date should have definitely been more obvious. Anyway, I did complain.. they gave me a not very good reason for changing the due date, but at least they cancelled my late fee. 

PayPal Credit Changed My Payment Due Date?

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kelseyjohealy
New Community Member

This happened to me, too! My due date has always been the 5th - they changed it to the 3rd with no notification. I don't ever read emails because I have reminders on my phone. Waiting to hear back from them. Can't believe they changed it on so many people without notifying us! Absolutely ridiculous - have had PayPal for YEARS. 

PayPal Credit Changed My Payment Due Date?

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Pentasoul
Contributor
Same happened to me! I've had a PayPal account since they were BillMeLater, my due date has ALWAYS been the 17th. I go to pay it today on the 16th, and all of the sudden it's past due!!! When I called, I was on hold, and before I get to talk to someone about it, I was hung up on! I just checked their PayPal Policy Update page and nothing is mentioned about it...grrrrrr

PayPal Credit Changed My Payment Due Date?

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champ9090
Contributor

They did this to me too! My payment has always been the 15th but today see a late fee of $29! They changed my date to the 13th without any notice yet they "claim" they sent me a letter. WTF? Paypal sends a letter? There is no notification anywhere in my "My Paypal" and I never received an email. They sure can text you about all sorts of things so why didn't they send a text - "Hey, we changed your due date". The answer is the will receive MILLIONS in late fees by doing this! People need to complain to the FTC about this. The rep I talked to is a snarky **bleep** who has had me on hold for 30 minutes. THIS is the Paypal I remember from 15 years ago and they suck!

PayPal Credit Changed My Payment Due Date?

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texasbikechick
Contributor

The same thing happened to me on Oct 3rd! I have it on my calendar to always pay a day early and I logged in today to pay and it said my payment was due today! Of course it was midnight so now it will be late. I have never had a credit card do this previously without my request. and that's why I give myself an earlier due date. I suppose I will have to do a customer service call or online chat and lose an hour of my life to fix this. It may have been a synchronicity change as it seems like something they would do. Either way it makes me want to use Paypal less.

PayPal Credit Changed My Payment Due Date?

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Beebs13
New Community Member
Here to also say I did not receive a notice and my 9th due date changed to the 7th and I got hit with a lovely late fee. I’ve paid on time since my account opened. WTH PayPal 😒

PayPal Credit Changed My Payment Due Date?

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liddypool
New Community Member

I’m another who fell prey to a late fee due to PayPal’s inexplicable due date change. Then I got two more before the end of the year because my calendar reminders were wrong. I’ll take the blame for those two (grudgingly) but I would like to know why they did this. Now I have to remember to check every single month because I don’t trust the greedy grabbers to stick to the new date. I can’t wait to pay this off and be done with them. In the meantime…

 

The Credit Card Accountability Responsibility and Disclosure Act of 2009 states:

DUE DATES FOR CREDIT CARD ACCOUNTS.—
‘‘(1) IN GENERAL.—The payment due date for a credit card
account under an open end consumer credit plan shall be the same day each month.

 

 

 

Federal Trade Commission CARD act information  

 

 

                                                                      

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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