PayPal Business Debit Card is removing backup bank account funding
I am not sure I am posting this in the correct location but we just received an email from PayPal informing us that starting September 12th the backup funding from our bank account to our PayPal Business Debit Card function is going to be removed from ALL PayPal accounts. I called and spoke with a wonderful customer service rep Lori who spoke with her supervisor (and they had to speak with their supervisor). Apparently no one had informed them of this major change in PayPal business account functions.
We really rely on this benefit as we are fully self-employed with three businesses and live in a very rural area. The Debit Card backup funding gives us the peace of mind to know our accounts are running smoothly and we don't have to constantly check balances. Ours is a perishable product business and our sales are cyclical on a weekly basis, we don't have customers making purchases every day of the week.
Bottom line: booooooo to PayPal!! You just made our businesses HARDER to run on a day-to-day basis despite your claim in that very email stating your "ongoing focus on helping your business to thrive". I imagine there will be a lot of folks shopping around for other options since PayPal thinks it is fine to cut major functional benefits to their customers with no information or basis in doing so.
I just got this email this morning. I've been fighting with them to re confirm my bank account after my business debit card was hacked and I had to cancel and get a new one. I guess I don't need to worry about that any longer. I already had to move all my monthly recurring payments off PayPal, because they refuse to let me pay for anything with my bank account, but I can sure deposit to it. I will be following to see if anyone else finds something with a back up funding method/system to similar to this. I've been using this card exclusively for probably 10 yrs, back when they paid 3%! I don't even have a bank debit card off my account. Super annoying.
How do I add money to Paypal Business Debit with my bank when it's not linked? Can I downgrade to a Personal PayPal card and link my bank?
Paypal has been very secure, consistently. I've used this card for many years. Now I'm 70.
Otherwise, so many sites Prefer PayPal purchasing. I will have to change all my Auto monthly accounts online. AND my current card is expiring.
Good News. Paypal should have clarified the change to mean: They will no longer cover minus (below) zero PayPal Balances. After September, you will have to monitor your balance. You will STILL be able to "Add Money" from your bank account via computer and funds transferred from your Bank.
I'm glad that I don't have to contact and change my Automatic Withdrawal/Payments already in action.
Right, this scenario you describe was never in question and is not the problem. For instance: if you have your business phone bill set to auto-pay from your PayPal Business Debit Card and the bill is $300 but on the day the payment is processed you only have a $299 balance on your PayPal account they will return the payment to your phone company instead of drawing the additional $1 from your backup bank account to complete the payment.
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