Pay in 4 still processing even after refunded to merchant
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I returned item to merchant that I used "pay in 4" method. The merchant refunded me but Paypal is still taking out the $34 increment payment. I can't find in the FAQ the process that occurs after your receive refund from merchant. should Paypal still be taking those payments and charging credit card on file??? How does this process work?
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Hello @Sarah_Sadow,
Thank you for joining our community forum!
I understand how concerning this can be! If you return the item you purchased using Pay in 4, you will receive a refund directly from the merchant. If the refund is not issued immediately, you will need to continue making your Pay in 4 repayments until you receive your refund.
You can contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for any additional assistance on your refund inquiry.
Have a great day!
Bindu
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