Pay in 4 cancelled purchase help

Galaga
Contributor
Contributor

I was working my way though a checkout on an online store, I had selected and approved Pay in 4, but then realised the website had added an extra charge for something. I cancelled the transaction to take the charge off and PayPal has got my first payment on hold for a transaction I never made. 

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PayPal_Bindu
Moderator
Moderator

Hello @Galaga 

 

Thank you for your post and welcome to the PayPal Community page!

 

I see you're worried about payment hold for a canceled transaction. When you initiate a payment through PayPal, the amount will be on hold temporarily in your PayPal and bank accounts until merchant completes or accepts the order. Since the payment wasn't completed, any pending charges will get voided in few days. I recommend you to wait for few more days to see the release of the payment in your account. You can also refer this article for more information on Pay in 4 pending authorizations

 

Hope this information helps,

Bindu

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