cancel
Showing results for 
Search instead for 
Did you mean: 

Pay in 3

Options
Gp112
New Community Member
Posted on
Went through with getting a pay in 3 on PayPal, first payment was 79 pounds but then decided different so I cancelled it and they have now give me a refund but its only 50 pounds ? Which is significantly lower and I can not find out why the bot they said to message is just not helping
1 REPLY 1

Pay in 3

Options
PayPal_RachelK
Moderator

Hi @Gp112,

 

Welcome to the community and thank you for your post!

 

I do understand your concern with this. If a transaction is cancelled by a merchant, a full refund would be issued to you. If the merchant issued a refund, they may have issued a partial refund. PayPal cannot control the amount of a refund you receive. 

 

To clarify this, the best thing to do would be to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!

 

- Rachel 

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.