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I have the same problem. Transaction didn't complete due to an issue with the vendor. Went through again as full payment (or so I thought)
My Paypal account shows the full payment and a pay in 3 payment coming out - however I've just spoken to credit customer service and they advised that the full payment I'm seeing is Paypal paying the full amount on my behalf, not what has come out of my account.
Unfortunately it is frustrating that you can't raise a dispute or discuss it with anyone over Messenger.
I rang the Credit support number - <removed> - again, doesn't seem set up well for Pay in 3, but if you go through to the options menu, I said 'Speak to Agent' and they put me through to an actual person.
Hope this helps!
do not use it’s a joke…. Totally ruined my weekend away in London.. tried to pay with pay in 3, money gone out of my account on numerous times after being told by customer services to keep trying to book another night in hotel due to my daughter being ill. So wanted extra night to make up. used this on numerous occasions and all fine, never missed a payment, if anything I’ve paid before dates due.. left me with £80 after trying time after time to get it to confirm my booking. money held pending in my bank. If not authorised on PayPal side they shouldn’t take money from your account. I had to wait for money to be authorised by my bank to get it back. Bloody joke closing down my account once paid off and will be tell everyone to stay well clear.