Pay bill - Citibank Cards

mayflower2021
Contributor
Contributor
Hello, I am trying to set up my pay bills via PayPal. I was successfully able to add my credit card bills from a variety of different banks but I am struggling with adding my only two credit card bills from Citibank. When I go in to add a bill, I’ve also noticed Citibank does not pop up, the only option I’m given is “Citi MasterCard”. Citibank is the only “biller” that does not even have a logo unlike other banks and credit unions. I’m sure that’s affecting my ability to add the bills to my account. Has anyone successfully added their bills from Citibank? If so, how were you able to? What option did you select during “add a new bill”? The message center has not been useful at all. The rep changes every message and I keep having to reexplain the situation. They keep thinking that I’m trying to add cards to my wallet but I’m just trying to set up my bill pay….
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