Pay-In-4, Return, Single Item In Multi Item Order

WillOfTheSon
New Community Member
I ordered multiple items from multiple sellers on Ebay and want to cancel/refund one specific sellers item. Does this effect the entire order even if they are from different sellers since I used Pay-In-4? Or how might this work?
Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @WillOfTheSon

 

Welcome to the PayPal Community, this is a great question. Your refund request for one item in a multi-order Pay-in-4 purchase should only affect the item you're requesting a for. You should see the option to open a dispute for that one specific item if needed, but we recommend first reaching out to the merchant to start the refund inquiry. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.