I paid for a product with my PayPal credit and then returned it. Merchant sent the refund on October 6, 2022. PayPal acknowledged receipt of the refund, but stated the funds from the eCheck would not clear until October 14, 2022. Yesterday, on Oct 14, I received an email stating the funds cleared, but when I logged into my PayPal credit account, nothing has changed. I still owe the same amount, and there is no credit from the refund anywhere. I have tried to contact PayPal for help a dozen times, without any success.
