My paypal.me profile shows up in the web browser but not in the app

[UrbanMeis]

Hello, my paypal.me profile does not show up in the mobile app. I have created it and can access it in the web application. How do I synchronize web app and mobile app?

[PayPal_Ayesha]

Hello @UrbanMeis,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that PayPal.me is not showing up and I can imagine it must be frustrating. If you are attempting on the PayPal mobile app and are experiencing difficulty, this might be due to a technical issue. Please try uninstalling and reinstalling the app to see if this helps to resolve this issue.

Regards,
Ayesha