My PayPal credit won’t work after fraud

Cavesina
Contributor
Contributor

My PayPal credit was closed because of fraud & they issued another account number but now I can’t buy anything using my PayPal credit on any platform. I have already gone into 3rd party and deleted eBay and all of the others waiting for the integration questions to pop up so I can reauthorize but nothing works! I know it has to do with the fraud and my account number being changed but no one knows how to fix it! I tried to make a payment using PayPal credit on vita cost today and got the same error as eBay so it is definitely on PayPal side. Can someone please help?

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey @Cavesina

 

Welcome back to the PayPal Community Forum. 

 

I appreciate how frustrating this must be and I am sorry this has happened. 

 

As you have already tried some troubleshooting steps, I would recommend reaching out to our PayPal Credit team directly for some help with this. 

 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

I hope this helps, have a nice day! 

Rebecca 

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