Money gone before order complete

Krixtixaa
New Community Member
I used pay pal pay in 3 earlier today because i was gonna purchase a phone. i had accepted and allowed paypal to take the money but before i got to the last order page or confirming to get the phone, my current phone turned off and when it restarted the money had been talked out. i have contacted the phone company but as i have no order number they can't really do anything for me. They said the money should just bounce back into my account but im kind of worried and i don't know anything about what i should do.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Krixtixaa 

 

If the transaction didn't complete and its not showing on your paypal account then its your card or bank issuer you need to talk to.

As you were advised it should drop back there after a few days.


Advice is voluntary.
Kudos / Solution appreciated.
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