Missed/late payments on credit report

Jonike69
New Community Member
I tried several times to link my PayPal credit account with my current account and each time I was told it was done by PayPal and I had to confirm receipt of a nominal amount sent to my account , which I did but i found out after my payments did not go out that it hadn't been set up so I paid off the full balance. Can I get PayPal to remove the missed payments from my report as it was their fault that caused it.
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3 REPLIES 3

PayPal_paula
Moderator
Moderator

Hi @Jonike69

 

If you feel that you have been charged missing payment fees or late payment fees incorrectly in regard to your PayPal credit account then I would recommend to contact them directly. If you go here and scroll to the bottom you will see the contact number and opening hours. 

 

I hope this helps, 

Paula 

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Cockyleeds
New Community Member
I've had the same issue followed the app to set up DD and was told it was set up next thing letter in the post and a late payment charge and updated my credit file with a missed payment, got no where over the phone for weeks, put in several complaints not one was registered and not one complaint acknowledged it seems Pay Pal are a law to themselves, they act like they are not regulated and have no customer service, beware
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RobCrawford1
Contributor
Contributor
I’ve literally had the exact same issue today. It’s also going to affect my chance of a mortgage over the next couple months. I’ve paid the outstanding amount, I wonder if I’ll get a missed payment on my credit file? Did you hear anything back from them? It’s the second time this has happened and I was told by the agent there was no chance at all, even she had couldn’t get a missed payment off of hers, absolutely terrible system that needs fixing asap.
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