Losing my Invoice Information

[DeanDean11]

Can you tell me why when I create an invoice and it’s a little bit longer than usual, PayPal will totally lose my information and I have to log back in and create this really long invoice again. It’s super frustrating and I wish you would get it fixed.

[kernowlass]

@DeanDean11 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.