Late on payment

[Cherib1]

What happens when I’m late on two payments and can’t make them because of illness?

[PayPal_Meghan]

Hello @Cherib1, 

Thanks for joining the PayPal Community! 

I'm sorry to hear you've been ill and unable to make your payments; I hope you start feeling better soon. It sounds like you're referring to making payments regarding PayPal Credit or one of the PayPal-branded credit cards. These products are all managed by Synchrony Bank, so you'll want to reach out to them for the best assistance with payment options. To find the correct contact information for the different cards, I recommend using the number on the back of your card. You can also review the options in this Help Center article. If you need to speak with PayPal Credit, please click here. 

For any other PayPal-related queries, don't hesitate to contact Customer Support by clicking 'Contact' at the bottom of any PayPal website. Support is also available through Facebook Private Message, Instagram Direct Message, or X (Twitter) Direct Message.

I hope this information helps you find the contact information you need and that you have a beautiful week! 

- Meghan