Is the PayPal Holiday Giveaway Free Entry Method working?

[Aeruna]

I just accidentally opted out as well. Help!

[KaylaMD]

I am so frustrated with PayPal support. Facebook PayPal told me that all I had to do opt back in was submit the free entries again (after I explained the issue several times). The app support said I had to contact the contest admin US Sweeps, which I did, but the official rules state the admin is Merkle. Twitter ask PayPal told me I can’t opt back in. I’ve entered so many sweepstakes the last few months and have never had so much difficulty. They make it so easy to accidentally opt out, but have no solution to opt back in?

[Aeruna]

This is so ridiculous. It shouldn’t be so easy to accidentally opt out like that. It was the exact same button in the same place as claiming the free entries. I’m beyond angry. Getting a PayPal agent to help has been fruitless.

[KaylaMD]

I agree. I tried talking to them through Twitter, Facebook, and the app. All agents gave me different answers and it seemed like they had no idea what I was even talking about. That’s exactly how I did it as well, I was trying to submit my free entries and accidentally did the opt out. For a large company you’d think their customer service would be more knowledgeable.

[Axciv]

I also did the same while submitting the free entries. Did you figure out how to opt in? I submitted a free entry again but when I check entries on the app, it doesn’t seem I able to take part anymore 

[KaylaMD]

I haven’t found any solution yet. Nobody from PayPal was any help. I spoke to them on Facebook, Twitter, and the app and got different responses. I did a $10 purchase to see if I would get the email stating I earned an entry and i didn’t get one. I might call them tomorrow. So far I am very unimpressed with PayPal customer support.

[Corri1]

Support has no idea what they're talking about because they told me I could only win one prize throughout the whole contest, which is wrong. You could win one prize per week. I also made a purchase for over $10, but I never received an email telling me that I qualified for an entry after that. In fact, even when I try to look at any of my entries it completely blocks me from the contest. Who in their right mind would opt out of a free cash contest! That sucks how they put that opt out button right there that looks just like the 50 free entries. I think it was intentional because they only really want people to spend money and use PayPal they don't want to give money away for free.

[Jaybee73]

It is not. All I get is the same loop.

[tim1amber1]

same problem for me also

[Timmydog]

Hi everyone, I'm new to the forum and looking for a little wisdom of simple advice .

Do I automatically get entered into the PayPal weekly prize draw by just making a normal payment with my account or is there a tick box at the final checkout / authorization point