Invoice issues

[KAREN1954]

Is anyone else experiencing being logged out in the middle of creating an invoice?

[PayPal_JonK]

Hi @KAREN1954, 

Welcome! Thanks for joining the PayPal Community Forum! I'm sorry to hear you've run into some issues sending an invoice. Have you tried clearing your browser's cache and cookies? If that doesn't work, and you've Verified your account, you may want to reach out to our Customer Support teams for further assistance. 

Best wishes and good luck!

 - Jon K

[angelleye]

We ran into this a lot ourselves.  It's one of the reasons we created our own VT/Invoicing tool that is built on the PayPal Commerce API.  We host it ourselves so we don't have to mess with the timeouts and logging back in all the time.

At that point we decided to turn it into a solution that anybody can use, so you may want to check it out.  Just something to consider.