Invoice issues

[Tjnorton17]

I keep getting an error message when trying to send an invoice. Is this happening to anyone else? I don’t have any pending notifications on my account. What could be going on?

[PayPal_Ayesha]

Hello @Tjnorton17,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know that you're unable to send an invoice and I understand how upsetting this must be. Please be informed that our concerned team is already working on this and trying their best to have it resolved as soon as possible. Apologize for the inconvenience caused.
 

Regards,
Ayesha

[Purnell]

I could create an invoice but it wouldn't send - just stayed as a draft. Someone on another thread suggested removing all the text from the 'message' or notes section at the bottom, (which I had written something in)  I did this - removing all text - and it sent straight away...!    Worth a try.

[Vinnyc2]

When is this going to get resolved? Seems ridiculous for a company of this size.

[Vinnyc2]

I’m going to start using invoice asap until they figure this out.