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Invoice Date not working

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corz_416
Contributor
Posted on
Hi, I am about to send an invoice but the date is not working. On the invoice date the figure is 01/02/23YY, when I select the exact date on the calendar, the figure displayed is 01/M2/1Y20. When I entered manually the date with the format DD/MM/YYY, the invoice could not send as it prompted "Please Correct the error" which is the invoice date. Please help.  I have inserted a screen shot for the invalid date.      
19 REPLIES 19

Invoice Date not working

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snowweb
Contributor

The invoice date input field is NOT working.  The validation script has a bug in it.  It is looking for two, two-digit month values instead of one two-digit date and one two-digit month.

 

The same occurs even if I use the date picker to enter the date.

 

The end result is that invoices cannot be sent, since the fail date validation.  There appears to be NO WORK-AROUND.

Invoice Date not working

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snowweb
Contributor

You might get a better response if you change the subject to "Invoice Date NOT Working".

Invoice Date not working

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corz_416
Contributor
Hi, thanks for your reply and noticing the subject line. Hope Paypal can fix the bug ASAP.

Invoice Date not working

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eferrao11
New Community Member

I have the same issue. Hopefully it gets fixed ASAP!

Invoice Date not working

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Ti_R2
Contributor

I really hope they fix this ASAP because a Friday is the worst day to have an issue like that. I'll have to find another invoicing solution after over a year using Paypal.

 

EDIT: I spend over an hour going through all the hoops with phone support, forwarding screenshots, etc. They promised 48hs for a solution or reply. Hopefully it's solved earlier than that.

Invoice Date not working

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corz_416
Contributor
@Ti_R2, thank you for your time reporting the issue to tech support, hope they resolve it sooner.

Invoice Date not working

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jpaulsmith1
Contributor

Support says the problem has been 'forwarded to back office team' and try again in 48hrs.

Invoice Date not working

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keezster
New Community Member

Almost 12:30pm Eastern on Jan 21 2023....issue is still there.  Hope they're working on the weekend to fix this.

Invoice Date not working

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LanessaVO
New Community Member

It's Jan 22...still not working for me in Canada. 
Ended up just creating an invoice in a separate program, sending the invoice via email and then sending a money request for the amount. 
Hopefully they get this fixed soon! 

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