I have searched high and low for the method to pay off my PayPal MasterCard, but to no avail.

JayinCA
Contributor
Contributor

Every help article and community response by a moderator has instructions that don't apply to me, either online or in the mobile app. I'm simply trying to pay off a small balance using a bank account that's also linked to PayPal in my Wallet. The credit card in question is "PayPal Mastercard;" it's not a debit card, an Extra card, or a Cash Back card. Also, I do not have the associated physical card, so I don't know the full credit card number (which PayPal's automated voice system has asked me to provide; I'm also asked for my PayPal account number, which is no where to be found, either!).

 

This is the first time (and last) that I've used the card. I suspect I have to wait for the bill/statement to pay it off.

 

Any help you can provide would be greatly appreciated.

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4 REPLIES 4

Lumos-Nox
Contributor
Contributor
Are you able to see the card in your wallet? When I click on mine it takes me to a screen with a *pay* button directly underneath the picture of the card.
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JayinCA
Contributor
Contributor

Thank you for your reply. Yes, I see the card in my wallet, but when I click on it, I don't have the "Pay" button directly below the image of the card (nor anywhere else on the page). Right below the image of the card is "PayPal Mastercard" with a pencil icon used for editing the nickname of the card.

 

Still perplexed about this... 

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Lumos-Nox
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Contributor
Ok, I may be having a brain cramp... But this isn't by chance your PayPal debit card is it?
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Lumos-Nox
Contributor
Contributor
Oops I see your already answered that..hmm.
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