I can't set up my paypal.me link

WhyICantSolve
Member
Member

I want to set up my personal paypal.me link, but I can't. I don't see this option in my account settings, either in the web application or in the Android program. When I go to https://www.paypal.com/paypalme/ and click on the "Create Your PayPal.Me Link" button, I'm simply redirected to my page where I can only see my Paypal balance. I also tried to write to PayPal Assistant, but I only got the answer "I'm sorry, but no Customer Support Agents are available at the moment." I tried several days at different times. I don't understand why everything is so complicated and confusing. If it's written on the main page "Anyone can use it", then it should be so for everyone.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@WhyICantSolve 

 

Its not available in every country and unfortunately its not available in the Ukraine as per link.

https://www.paypal.com/paypalme/pages/countries

 

Also Paypal account holders in the Ukraine can receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646

.
You still can't do commercial transactions and receive goods/services payments.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@WhyICantSolve 

 

Its not available in every country and unfortunately its not available in the Ukraine as per link.

https://www.paypal.com/paypalme/pages/countries

 

Also Paypal account holders in the Ukraine can receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646

.
You still can't do commercial transactions and receive goods/services payments.


Advice is voluntary.
Kudos / Solution appreciated.
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WhyICantSolve
Member
Member

@kernowlass 

 

I'm very grateful for the quick response. I'm really sorry that Ukrainian citizens can't use paypal.me link, while at the same time Russian citizens can, it's ridiculous. It's also a shame that I wasted a lot of time only to realize that it's impossible to set up. If I had found information earlier about the list of countries which can use paypal.me link, I wouldn't have asked this question. It's not my fault that it's very difficult to understand the structure of the site where such useful information is hidden from view. I feel sorry for the habitual users. If it says Anyone can use it, then it should be so for everyone. Obviously, this text must be removed from the home page, because it's essentially not true. It would also be nice to have information on the list of countries that can use this feature right on the home page.

Does this mean that my account is useless? How can I use the service if no one can find my account and transfer funds? I'm sorry for the additional questions, but again, I couldn't find any information about this. If it's possible, will only other citizens of Ukraine be able to transfer funds?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@WhyICantSolve 

 

Firstly Russian Paypal accounts cannot use paypal at all. They have been blockaded due to the war with your country as per link.

https://www.business-standard.com/article/international/paypal-suspends-services-in-russia-citing-mo...

 

Secondly its nothing to do with me how much time you wasted trying to find the information, I just help on here.

 

As I said you can use your account for purchasing items AND to receive friends/family payments but not goods/services payments.

You can receive funds by just providing the sender with your paypal email address OR mobile phone if using the app. 

I have a paypal.me link but never use it, I just give my mates my paypal email address and they use that.


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WhyICantSolve
Member
Member

@kernowlass 

 

Thank you again for your quick response. Now I have the information thanks to you.

Also, I apologize for what I said. I wasn't accusing you of anything, I was just explaining the situation. I didn't mean to offend anyone.

I have no more questions, you did a great job. Thank you again. I will give you a well-deserved Kudos and Accepted Solution.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@WhyICantSolve 

 

Glad it helped and really glad you can accept funds in your country but Russia can't.   🙂


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JorgeRTX
Contributor
Contributor

Hello. 

Im new user of PayPal, how i use that PayPal.me? Really only send my friend "paypal.me/x x x x x x"  with e-mail and he/she can pay me if he use PayPal?

If im not use "paypal.me/x x x x x" he/she use my e-mail or phone number when pay something with PayPal? Am i understand right?

Sorry this stupid question:) and bad English.

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