I can't get a paypal cash card. Everytime i try it says, "We can't update your account"

ITSMEVON
Contributor
Contributor
I can't get a paypal card sent to me. Please help
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @ITSMEVON,

 

Thank you for the post and Welcome to PayPal Community Help Forum!

 

I apologize for the inconvenience caused while requesting PayPal Cash Card. Based on the information that you're have shared, it seems like there's something to update on the account. In this case, I would recommend you to check Resolution Center to see if there are any notifications that needs to be completed. Here's the help center article to request PayPal Cash card and to know more information. If the issue persist, I would recommend you to contact our customer support team through the available contact options on our website.

 

Regards,
Ayesha


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