How to collect payment on shopify online customer order

[Mrhydecoffee]

I have a customer that used PayPal express checkout but the payment said needs collecting but asks for a credit or debit card number on my end. I sent an invoice to them also

[sharpiemarker]

@Mrhydecoffee 

Contact customer services for assistance:

https://www.paypal.com/us/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter