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Hi all. I received a notification from PayPal that someone sent me an invoice to make a payment of USD 500 for purchasing a anti virus software which I didn't make. Could I just leave it like that with out paying or how do I cancel or report this?
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Fraud & Phishing
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The only issue with canceling the request is the sender is notified. Then the scammer knows at the very least they have hit a legitimate account. PayPal should offer a way to report these items or an option to silently cancel them.
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Same issue. 3 invoices for $499 on 5/10/22.
Tried to cancel but reply is "invoice no longer available."
Wondering if somehow Paypal will acknowledge my attempts to cancel.
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I guess I got lucky, the $499 one I got for "services" was able to be cancelled.
I would suspect that the reason you're getting "unavailable" instead is because it has already been identified/flagged from one of the other recipients they scatter-bombed, and that you would get the same message if you tried to "pay invoice". I definitely wouldn't count on that, especially given that the only communication from PayPal is that they don't allow you to report this "type of item".. for more information please consult our terms of service--a document that does not describe item types at all, specify what you're permitted to report, or contain the word "invoice" once. In fact, given those things, I have very little faith in PayPal at all. So if you find a way to contact a customer service person over it, that's probably a good idea for your own peace of mind. Perhaps we also should throw in a suggestion that they start allowing that type of fraud to be reported instead of requiring that it sit on your account as a pending item forever. Sure seems like a reasonable request for even a halfway functional company..
I'm not sure if anyone has suggested otherwise or not, but I also would very strongly discourage anyone from contacting the sender of the invoice, or using any of the links or phone numbers it contains. Those may in fact be the true payload of the scam, getting people to call their fraud center and opt-in to further scamming.
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Mentioned that 3 posts up from yours.
Advice is voluntary.
Kudos / Solution appreciated.
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ive called paypal twice to remove 2 invoices both for 619.99. there was a link that said cancel invoice but when i do the page screen says SOMETHINGS NOT RIGHT TRY AGAIN. I even got a phoney email with this invoice. I forward it to phishing @ paypal.com and that was over a week ago and still the 2 invoices are in my account saying 2 bills due. What do i do? I want to use my account but i'm now afraid for anyone to send me money or i send them.
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This exact thing happened to me as well. And Paypal wont let me cancel via the drop down menu next to the item - I also have an emailed invoice which is fraudulent for another 600 dollars but is not showing up in my pay pal account. The pay pal message bot is not helpful. And I've now been on hold for an hour trying to reach Pay Pal customer service. yes. I could probably ignore it, but I don't trust it. This has started happening in the last couple of months. Not sure if I need to change my password. By the way! The first time I got the email re the fraudulent charge I called the number on the email and the woman told me that they were Pay Pal and our call was being monitored by the FCC. She also told me to download anywhere desk app to share my screen with a code the app gives out. I thought Pay Pal wouldn't do that. And she's lying about the FCC. I was a consumer journalist for years. This is a terrible scam. I hung up and called the real pay pal and had it removed.
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Me too. I’m ready to cancel my PayPal account. They should do better than allow this to happen. Not a user driven company.
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