Error on Charity Donation Button: This organisation is currently ineligible to receive donations
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I have recently got verified by PayPal (Charity Status / Bank Account) and have set up a donation button for my Charity.
When clicking on the donation link I get the following error:
"This organisation is currently ineligible to receive donations"
Am I missing something? Does it take some time for them to approve the whole account?
Cheers.
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Hello @Substratum,
Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some issues receiving donations through PayPal. Normally, that kind of error is presented when there's some kind of restriction or limitation on your account. Have you checked your Resolution Center to see if there's any steps in there that require some attention?
If you don't see anything in the Resolution Center, please don't hesitate to reach out to our Customer Support teams for assistance.
Best wishes!
- Jon K
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