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Do we have to use Shipstation?

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Bradholland-88
Contributor

Because shipstation didn’t offer UPS labels, and the 6 pound package I was sending out would have cost a little over $22 through usps, I found a different site called pirateship. I was able to print out a label through UPS for under $14, and unlike stamps.com you don’t need to pay for a subscription. You may try them. I was able to print a first class label through shipstation earlier today, but as I mentioned it was slightly more than it was just a day ago when I didn’t have to use shipstation. Hope that helps

Do we have to use Shipstation?

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NICS2
New Community Member

and PayPal could care less, once again a "suit" makes a mindless decision that adversely effects the customer and we have no recourse?? close the account.

Do we have to use Shipstation?

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Bradholland-88
Contributor

If you want to close the account, that is up to you. PayPal is still one of the most readily used methods of payment by people all over the world, so I feel like to close your account will hurt you more than them if you are an online business. As I suggested before, I think the best way to get their attention is to use a different shipping method that isn’t shipstation. Given enough time of using a different method they’ll surely see that their statistics were better before they switched to shipstation. Just my two cents.

Do we have to use Shipstation?

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kortik
Contributor

Why did PP decide to ruin someting that was an attractive feature (relatively easy shipping) and make our life so complicated is beyond me...

May be because PP hates their customers? PP must fix this mess ASAP.

 

Do we have to use Shipstation?

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Kobir8967
Contributor
Says ful

Do we have to use Shipstation?

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EFC1
Contributor

I totally agree!!  It's taking five times longer to print labels than it did before.  Completely ridiculous!!  I definitely won't be using ShipStation.  I'm so beyond disappointed!!!

Do we have to use Shipstation?

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temp20211010a
New Community Member
Spoiler
time to move my shipping elsewhere, this just does not work.

Do we have to use Shipstation?

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4Crawler
Contributor

I've filed half a dozen issues with ShipStation.  What a joke!  They seem to have no clue about shipping, everything seems to be a surprise.  For example, I can't set a shipping zip code different than my return address.  I can't set a shipping date other that today.  When I don't do these things, my local post office yells at me because USPS  policy is that on-line shipping labels have the zip code and date reflecting where and when they'll be shipped.  I can't ship international via USPS flat rate.  ShipStation says, just use the "custom" option, which is ship by weight/destination.  That will typically cost more in postage than our merchandise sells for and that we've already collected from the buyer.  Can't really go back to the buyer and tell them to cough up $50 more for shipping.  I can't ship to Puerto Rico, because that "state" code is not in their drop down menu.  I can't add a message to the buyer with the shipment.  We usually send a link to the product information in that message as a courtesy. 

Do we have to use Shipstation?

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kortik
Contributor

Just used PirateShip.com instead of totally **bleep** up PayPal ShipStation.

PirateShip.com is a great, very easy to use website, created by people who know exactly what they are doing...

But it now takes more time for shipping, just because I now have to input tracking #s back to PayPal to report the status to the customers.

However, PirateShip is so much better than anything else, I will now use it instead of that stupid none-functional thing integrated into PayPal. 

 

 

Do we have to use Shipstation?

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Al172
Contributor

Same here, very disappointed about the ShipStation switch.  Shipping price increased too much and this makes my business less competitive.  Moreover, PayPal did not offer explanations about the pricing changes.  This switch to ShipStation is not customer friendly at all.  Very disappointing decision from PayPal. 

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