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Why did PP decide to ruin someting that was an attractive feature (relatively easy shipping) and make our life so complicated is beyond me...
May be because PP hates their customers? PP must fix this mess ASAP.
I totally agree!! It's taking five times longer to print labels than it did before. Completely ridiculous!! I definitely won't be using ShipStation. I'm so beyond disappointed!!!
I've filed half a dozen issues with ShipStation. What a joke! They seem to have no clue about shipping, everything seems to be a surprise. For example, I can't set a shipping zip code different than my return address. I can't set a shipping date other that today. When I don't do these things, my local post office yells at me because USPS policy is that on-line shipping labels have the zip code and date reflecting where and when they'll be shipped. I can't ship international via USPS flat rate. ShipStation says, just use the "custom" option, which is ship by weight/destination. That will typically cost more in postage than our merchandise sells for and that we've already collected from the buyer. Can't really go back to the buyer and tell them to cough up $50 more for shipping. I can't ship to Puerto Rico, because that "state" code is not in their drop down menu. I can't add a message to the buyer with the shipment. We usually send a link to the product information in that message as a courtesy.
Just used PirateShip.com instead of totally **bleep** up PayPal ShipStation.
PirateShip.com is a great, very easy to use website, created by people who know exactly what they are doing...
But it now takes more time for shipping, just because I now have to input tracking #s back to PayPal to report the status to the customers.
However, PirateShip is so much better than anything else, I will now use it instead of that stupid none-functional thing integrated into PayPal.
Same here, very disappointed about the ShipStation switch. Shipping price increased too much and this makes my business less competitive. Moreover, PayPal did not offer explanations about the pricing changes. This switch to ShipStation is not customer friendly at all. Very disappointing decision from PayPal.
I checked yesterday and apparently usps announced a “temporary price increase” on postage which started October 3rd. While this doesn’t have anything to do with shipstation or PayPal, PayPal still should never have made the switch from their old method of shipping.